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EXAMPLE 02 — JOBS & WORKFLOW

Can you see which jobs are going off track before they cost you money?

Knowing where a job is isn’t enough.

You also need to know who is doing it, when it is due, how many hours it was meant to take, how many hours have actually been used, what is holding it up and what happens next.

This demonstration shows what that can look like in one simple system.

Fictional business and data. Nothing you change affects anyone else. Refresh the demo to start again.

Northline Services demo Today dashboard showing active jobs, overdue work, labour risk and planned versus actual hours for jobs at risk.
Inside the demo: the Today dashboard puts jobs, hours and blockers in one view. Fictional demonstration data. View full-size screenshot ↗

01 / The problem

A job can look busy right up until you find out it made no money.

The office knows the job is “In Progress”.

The technician knows they have been there all morning.

The owner knows everyone looks busy.

But can anybody answer these quickly?

  • How many hours did we allow?
  • How many have we used?
  • How far through the job are we?
  • Are we waiting on something?
  • What happens next?
  • Is the job still on track?

If those answers live in people’s heads, timesheets, text messages and a spreadsheet, you normally find the problem after the damage has been done.

The useful part isn’t another job list. It is seeing the job, the time and the problem in the same place.

02 / What Module 2 shows

One place to see the work — and whether it is going to plan.

Jobs & schedule

See every job, stage, assigned person, scheduled time and due date.

Planned vs actual hours

See the labour allowance and the hours already used.

Jobs at risk

Surface overdue work, blocked jobs and labour running ahead of progress.

Field updates

Technicians start work, record time, add notes and photos, and finish a visit from a simple field view.

Quote → job handoff

When the Quote & Lead Follow-Up module is connected, a won quote can become a job without re-entering the customer, scope or accepted value.

Progress & evidence

Keep progress, checklist completion, photos, notes, blockers and next actions attached to the job.

TRY IT YOURSELF

Have a play — but try these five things first.

You can click around however you like. These five actions show the parts that are easiest to miss if you only look at the screens.

0 of 5 steps complete
1

Find a job that is starting to go wrong.

What to click
On Today, look at Jobs at Risk and open Riverside Dental.
What to notice
The job was allowed 4 hours. It has already used 5.5 hours. It is only 65% complete. The system is not just saying ‘In Progress’ — labour is running ahead of the work completed.
Why it matters
That gives the owner a chance to ask what is happening while there is still time to do something about it.
2

See a quote turn into a job.

What to click
Open Smith Manufacturing or Sales → Jobs handoff on the owner dashboard.
What to notice
Accepted Quote Q2790, the $15,800 accepted value, customer and scope are already on the job. With both modules enabled, the same information does not need to be typed twice. Jobs & Workflow also works independently: Module 1 is not required.
Why it matters
Less admin. Fewer handover mistakes. A clear trail from enquiry and quote through to the work being delivered.
3

Fix a blocked / overdue job.

What to click
Open Oak & Co. Use ‘Blocker resolved — resume job’.
What to notice
It is overdue and waiting on a main breaker. The current blocker and next action are visible. Resume the job and it moves back into progress; the overdue and waiting figures update.
Why it matters
The system keeps the exception visible until somebody deals with it rather than relying on someone remembering.
4

Work like the person on site.

What to click
Open Field App in the left navigation. You are Ben the electrician. Start Luma Kitchens → add a photo → add a field note → finish the visit → post 1.5 hours → choose Work continuing.
What to notice
The field screen is deliberately simpler than the owner view. Ben sees his jobs, site details, estimated/used hours, progress, photos, notes and checklist.
Why it matters
The people doing the work should not need the full management system on their phone.
5

Watch the field time flow back to the office.

What to click
After posting Ben’s time, go back to Today or open the job again.
What to notice
Actual hours have increased. Progress/status have changed. The latest activity has been recorded. If labour starts getting too far ahead of progress, the owner risk view can change as well.
Why it matters
The office is no longer waiting for a paper timesheet or asking the technician how long the job took.

04 / Planned vs actual

“Busy” doesn’t tell you whether the job is on track.

A useful job system should show the original allowance beside what is actually happening.

That does not automatically mean the job is bad.

It does mean somebody should understand why.

  • Maybe the quote was wrong.
  • Maybe the scope changed.
  • Maybe a fault was harder to diagnose.
  • Maybe the technician needs help.
  • Maybe the customer added work.

The point is to see it early enough to ask.

ILLUSTRATIVE DEMO DATA

Riverside Dental

Estimated labour 4.0 hours

Actual labour 5.5 hours

Job progress 65%

The job has already used 137.5% of its labour allowance and it is not finished.

05 / Owner view + field view

The owner and the person on site should not have to use the same screen.

OWNER VIEW / WHAT NEEDS ATTENTION?

See the whole job.

  • What needs attention today
  • Jobs at risk
  • Overdue / waiting
  • Labour risk
  • Work in progress
  • Team workload
  • Planned vs actual
  • Current blockers
  • Recent field movement

FIELD APP / BEN THE ELECTRICIAN

Focus on the work on site.

  • My jobs
  • Site and contact details
  • Scheduled time
  • Estimated vs used hours
  • Start Job
  • Live timer
  • Add photo
  • Add note
  • Finish visit
  • Post worked hours
  • Set job status

Give each person the information they actually need to do their part of the job.

06 / Standalone or connected

Use it on its own — or connect it to the rest of the job.

Jobs & Workflow can operate as a standalone module.

A business can create its customers and jobs directly and use it for scheduling, field time, job progress and operational visibility.

If the Quote & Lead Follow-Up module is also enabled, the two modules connect.

EnquiryQuoteWonJobWorkComplete

Smith Manufacturing

Accepted quote: Q2790 · Accepted value: $15,800

Job: Warehouse LED Rollout

Fictional data illustrates the intended connected workflow. The separate demonstration apps do not currently transfer live customer data between them.

Bizeevo is intended to become a modular suite. Use Quote & Lead Follow-Up only, Jobs & Workflow only, both together, or add further modules later.

Each module works independently. When combined, shared information should flow between them instead of being entered twice.

Start with the problem you need to fix now. Add other modules later without entering the same information again.

See the Quote & Lead Follow-Up example →

07 / Built around your business

This demonstration is deliberately smaller than the system we would actually build.

The public demo focuses on the parts that make the business problem obvious. A real implementation can be configured around how the customer actually runs work.

  • Job creation and scheduling
  • Customer/contact/site records
  • Job scope and instructions
  • Estimated labour and material allowances
  • Technician assignment
  • Field check-in / job timer
  • Manual time correction
  • Timesheet/job-time approval
  • Photos, documents and notes
  • Checklists and compliance steps
  • Parts/material use
  • Purchase orders
  • Customer approvals
  • Variations / additional work
  • Blockers and next actions
  • Job completion
  • Ready-to-invoice handoff
  • Actual job cost and margin
  • Customer updates
  • Accounting/invoicing integration
  • Reporting by job, customer, technician or work type
Not every business needs every capability.

We start with how your business actually works, then configure or build what is useful.

08 / What this actually shows

This isn’t really about job-tracking software.

It is about a business owner being able to see:

  • What needs attention?
  • What is running late?
  • Which jobs are using too much time?
  • What is holding the job up?
  • What is the technician doing now?
  • What happened on site?
  • What should happen next?
  • Did the job go the way we expected?

Then use the technology that makes those answers easier to get.

The system is the means. The business problem is the reason for building it.

Which jobs in your business are harder to keep on top of than they should be?

Maybe jobs are running over. Maybe staff time is hard to track. Maybe the office is chasing updates. Maybe the same customer information gets entered twice. Maybe you only find out a job went wrong after it is finished.

Let’s look at how the work actually moves through your business — and what would make it easier to run.

No software pitch first.
We start with the way the work actually happens.